VARIETIES

1 – What’s the difference between floury & waxy?

At a very basic level, there are two main parts of a potato – water and starch. The more starch in a potato the more ‘floury’ it is and the more water, the ‘waxier’ in texture. It is important to remember that both behave differently when cooked. To determine which category a potato falls into, the exact percentage of dry matter is measured or in other words, the percentage within the potato which is not water.

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2- How many varieties are available?

We grow 17 varieties, and they are all different providing choices for all sorts of dishes.

DELIVERY

  1. How long will delivery take?

If you order before Midday, then your delivery will usually be with you between 9am – 5pm the next day.

  1. What is the name of the courier?

Parcelforce

  1. Can I track my order?

You will receive an email from Parcel force and they will tell you the expected time for delivery

  1. I have not yet received my delivery, and the stated delivery time has passed.

We monitor the deliveries on a daily basis to ensure if ther are delays we let you know. We will contact you if there is a delay to inform you of the expected time for delivery

Can I receive my delivery in the morning?

You will need to contact the office as this is a special request, and costs a little more.

ORDERING

  1. Will I receive a confirmation for my order?

Yes you will receive a confirm email of your order.

  1. What exactly happens after ordering?

You will receive a confirmation email with the expected time for delivery.

  1. Can I cancel my order?

You will need to telephone the office to cancel and we will reimburse you.

  1. Can I track my order?

You will receive an email from Parcel force and they will tell you the expected time for delivery.